Turning Connectivity Complexity
into Operating Advantage

Senior technology and transformation leadership across enterprise
connectivity, industrial IoT and digital infrastructure

  • 85K+Employee Global
    Environment
  • 30+Years of Experience
  • 40+Countries
  • 250+Legacy Systems Retired
  • £17.5M+Cost Reduction
  • 11K+Legacy Telephony
    Users Supported

THE PROBLEM I SOLVE

Proven Leadership
in Action

More than 30 years of experience delivering connectivity, infrastructure and operational transformation across Shell, Inmarsat and other complex global environments. Available for senior permanent and contract leadership roles, as well as independent advisory engagements through ConnectedOps Advisory.

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THE PROBLEM I SOLVE

Most connectivity and infrastructure programmes don't fail on strategy.
They fail in the handoffs — between IT and operations, between suppliers,
between what a plan promises and what a live environment can actually run.

That's the gap I close. Thirty years of doing it — not describing it.

How I Lead Through Complexity

I've used this to work through trading-requirements-vs-analytics
disagreements, the ISDX/UCC migration in Aberdeen, IRMS cost-escalation
and demand management, and a Private 5G rollout in the lubricants sector.

Bring business and IT stakeholders into the same conversation, early

Facilitate

Get to the real constraints underneath the disagreement, not just the stated positions

Understand

Use data and business-impact analysis to land a compromise between innovation, cost, and risk.

Balance

Leading Worldwide Digital Infrastructure Programs

$21M

Transformation Programme

Insourced enterprise voice services, including supplier transition, operational readiness and knowledge transfer

INDEPENDENT ADVISORY

Supporting organisations navigating complex enterprise connectivity and
digital infrastructure challenges.

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CASE STUDIES

Transforming complex digital infrastructure challenges into measurable
enterprise outcomes through proven, impact-driven execution

Shell - Enterprise IoT Device Lifecycle Platform Shell needed a consistent way to manage a rapidly growing estate of IoT devices across multiple operating locations, while improving visibility and avoiding additional complexity for site teams.
Inmarsat - Satellite Connectivity
for Remote Operations Shell — Global Voice Transformation

Driving measurable impact across global operations, from engineering legacy cost reductions to architecting resilient IoT, Low Earth Orbit, and private 4G networks for remote and industrial environments.

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Why People Trust Me

I have worked across the complete technology lifecycle, from frontline support and engineering to enterprise service management, portfolio strategy and transformation. This means I understand both the strategic decisions made in the boardroom and what it takes to make technology work reliably in the field.

My advice is practical, commercially aware and grounded in direct experience
of complex, mission-critical environments.

Experience Built Through
Delivery, Not Theory

Independent advice 30+ years of experience Hands-on technical foundations Measurable business outcomes Global programme delivery Senior technology leadership

Organisations
I Have Worked
With

  • British Rail
  • Britannia Building Society
  • Inmarsat
  • BMW Group
  • European Patent Office
  • AT&T
  • Shell
  • IBM

TECHNOLOGY & SUPPLIER ECOSYSTEM EXPERIENCE

Throughout my career, I have worked with, evaluated and managed services
across a broad technology and supplier ecosystem, building strong working
relationships with suppliers and bringing together commercial, technical and
operational teams to deliver successful outcomes.

Independent by Design

I am not tied to a single technology, supplier or delivery model.

My role is to understand the operational requirement, assess the available options and recommend the solution that delivers the strongest business and operational outcome.

Expanding to an Eleven Stage Journey

    European Patent Office

    I studied routing and switching, gained Cisco CCNA and CCNP certifications and completed the CCIE written examination. This led to a Network Operations Centre role at the European Patent Office, monitoring and supporting enterprise networks and mainframe systems.

    Industries & Technical Expertise

    Insights & Perspectives

    Europe's Tech Sovereignty Push - What the EU's proposals could mean for cloud services, data centres, connectivity and critical infrastructure.

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    WORK WITH ME

    START A CONVERSATION

    Ready to turn operational complexity
    into a measurable advantage?

    +31 624 928872

    Netherlands

    narinder@connectedopsadvisory.com